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ITT Model: Key Career Decision Points

The top row of the recruitment and retention tools and resources model illustrates the key career decision points potential employees may face. Those decision points are very important! They provide valuable opportunities for employers to influence the choices being made by potential employees, as illustrated by the boxes in the bottom half of the model.

Let's start with the decisions facing potential employees. For some in the labour pool, the first decision may be whether or not to choose the supply chain sector for their career. From there, they might next choose a trade or profession that fits within the sector, or they may simply choose a company to work for.

Others in the labour pool may first choose a trade or profession. From there, they may still need to decide whether or not to choose the industry, or they may move directly on to choosing a company.

Once workers start working for a company, they move into the Exit/Stay Decision box. Employers need to remember that a decision about whether to leave or stay in a position is made by each employee every day. That decision is influenced by the factors in the bottom row of boxes, such as workplace experiences or community experiences.

All the decisions shown in the model can be reversed, as indicated by the two-way arrows. For example, someone who has chosen the supply chain sector and even chosen a company to work for, may still change their mind and step back into the labour pool.

Those who decide against the supply chain may head off to work in one of the competing industries. External factors – such as family, health, cultural or financial issues – may also lead an employee to leave a company.