CSCSC e-Newsletter

August 29, 2011

CSCSC e-Newsletter Header Image

Council News

Annual Report Available Online
The Council's fiscal year 2011 annual report, covering the period of April 1, 2010 to March 31, 2011, is now available online, in the Publications section of the Council's website.
The report provides an overview of the Council’s products and programs, examines key activities in several areas, highlights the organizations connected to the work of the Council and includes financial statements. It also offers a look at several new initiatives underway in the current fiscal year.
During the year, more than 200 industry volunteers participated in CSCSC activities, serving on committees, providing guidance on projects and contributing $182,783 in in-kind support. With this assistance, the CSCSC was able to achieve several key objectives in FY2011, including:
  • Expanding the National Accreditation Program to include providers of material-handling training, and increasing to 37 the number of accredited programs and courses.
  • Establishing an online tool to enable education providers and trainers to update their own information in the CSCSC’s Education and Training Compendium. The Compendium itself was relaunched as a searchable online resource.
  • Reintroducing the Virtual HR Department as a free service.
  • Launching the Recruitment and Retention Toolkit, a tool to help employers with succession planning.
  • Nearing completion of 12 occupational standards for supply chain roles through the Occupational Standards Phase II Project, which finished after the end of the fiscal year. These standards are in addition to the 20 that were written through earlier projects, and signify the completion of standards for the 26 National Occupational Classification codes that comprise the supply chain according to the CSCSC’s mandate.

Career Focus Program: Case Study
The Council's Career Focus Program provides wage subsidies to employers to enable them to hire new employees in supply chain roles. The employees must be 30 years old or younger and have graduated with some type of post-secondary education: a university or college degree, a professional designation or supply chain-related training.
Participation is simple: an employer enrols in the program, selects a candidate, completes an application form and, if approved, submits proof of wages paid in each pay period. Approval of applications takes just one or two days.
More information about the program is available at
Vickers Marketing Ltd.
Vickers Marketing, a wholesale provider of small engine parts for lawnmowers and snowblowers, hired a new purchasing/inventory employee recently through the Council's Career Focus Program. Here's what the Program has meant to participants:
Nancy Eustace-LeBlanc, President: "The program gave us the flexibility to hire a recent graduate, offer a competitive wage while still training him for the position."
Louis Philippe LeBlanc, a graduate of the CCNB Dieppe Logistics and Transportation Program: "Without any experience, the CSCSC helped me get a position faster proper to work on my career path."

Association News

Fall course registration closes on August 31.
Your next chance to take a course won’t occur until January 2012. Review the program of study and register now.
The CITT designation is attainable, affordable and accessible.

Can You Help?

Here are three current opportunities to engage in a project aimed at improving workplace efficiency. Can you help?
The Canadian Foundation for Economic Education
Program: Talkabouts
For: Employers
Goal: To help employees improve their levels of literacy, numeracy, financial literacy and economic well-being.

The Need
CFEE is looking for a partner employer to run a pilot program in their workplace. The focus of the program will be on "financial literacy and topics" and will be called "Talkabouts." CFEE will organize sessions to "talk about" a particular financial topic, such as saving for retirement, managing debt, saving for children's education and so on. The intention of the pilot is to embed literacy and numeracy in the teaching of personal financial skills. CFEE will consider an employer anywhere in Canada for the pilot.

Find out more.

Lisa Alsop, Vice-President, Programs, Canadian Foundation for Economic Education
Peel Halton Workforce Development Group
Program: Career Ladders in the Supply Chain Sector
For: Employers in Peel and Halton Regions, Ontario
Goal: To explore the feasibility of designing a career ladder program in the supply chain sector in the Peel and Halton Regions of Ontario

The Need
The Peel Halton Workforce Development Group, in partnership with the Council, has undertaken a number of interviews and focus groups to develop the concept of a career-ladder program for the communities it serves, and will conduct a feasibility study as a next step. The PHWDG is looking for employers interested in participating in this initiative.

Find out more.

Lorraine Chambers, Outreach and Marketing Coordinator, Canadian Supply Chain Sector Council
University of Toronto
Research: Workplace Social Talk Study; start in September 2011
For: GTA-based employers
Goal: To define what constitutes ‘(in)sufficient' workplace language proficiency
The Need
Workplaces are currently being sought to participate in this study, designed to examine how people actually talk to each other as they go about their daily work, in order for employers, language educators, and academics to better understand how cultural diversity affects perceived language proficiency.
Find out more.

Lynda Chubak, Researcher

A Role Model for Continuing Education in the Supply Chain

As president of a 3PL, Sheldon Corber could probably be considered pretty knowledgeable about his piece of the supply chain. His Toronto-area company, Inter Global Logistics Inc. (, provides local and international logistics services, particularly to small and medium-sized companies. But, despite his position and his history of working in the business since the 1970s, he has never gone for long without learning more about his field.
Sheldon began his career in the supply chain after leaving high school, when he joined a small electronics-distribution company in Montreal. His work there in purchasing led to an interest in customs clearance: in order to help the company avoid the high costs they had been incurring for customs-clearance brokerage services, Sheldon undertook this work himself, learning on the job. At the same time, he attended evening classes at Loyola College (now Concordia University), eventually earning about half of the credits he needed for a degree in commerce.
At this stage, while still working, Sheldon shifted gears and started a two-year program in electronics physical distribution. He moved into distribution work at a transportation and warehousing operation. In 1982, he started the CITT program and chipped away at the courses while he worked and raised a family. Sheldon finished the equivalent of two years of the CITT program, then set it aside...until this year. By the end of 2012, he expects to have his CITT designation.
In the 1990s, Sheldon took CIFFA courses, and learned how to structure and run a business. The courses complemented the experience he was gaining at work, and helped him develop the small company he had established. In the mid-90s, Sheldon also became a Certified Customs Specialist, after completing the Canadian Society of Customs Brokers program.
For Sheldon, at this point in his career, it's not necessary to complete the CITT program, but he will. In spite of the time it takes to do the course work, he wants to get his certification. He continues his education now not so much to advance his career, but because he wants to continue learning and finish what he started.
Recent graduates and newcomers to Canada, however, must invest in further education, says Sheldon, in order to move ahead in the supply chain. The Council's 2005 HR study report corroborates this opinion, saying, “Based on employer feedback, it is evident that, with the increasing need for more specialized skill sets, post-secondary education and, to some degree, certifications are becoming more important.” Researchers working on the Council's HR Study Update Project report that employers continue to value certification.
Sheldon shares this message once or twice a year as a volunteer for the Council at the National Job Fair & Training Expo in Toronto. He does the same for associations including CIFFA, for which he volunteers time at trade shows to promote their educational programs. He mentors students from George Brown and Seneca Colleges, offering them co-op placements in entry-level positions. In addition to training, the students receive encouragement to further their education.
Sheldon is a champion of continuing education and, in practising what he preaches, he has fashioned a rewarding career in the supply chain.

Early results of the Council's 2011 HR study update show that:
  • Finding workers with the correct skills or training is the major recruitment issue for 38 percent of supply chain employers.
  • Here's how employees get job training in the supply chain sector:
    • On the job – 86 percent
    • Through external programs and courses – 53 percent
    • Through internal programs and courses – 47 percent
    • Through membership in professional associations – 38 percent

Website Links


Coming Events

Events in the Spotlight
Supply Chain & Logistics Association Canada
September 27 – Montreal; October 4 – Vancouver; October 5 – Calgary; October 13 – Toronto
Featuring a report launch by RBC Royal Bank.
What are the main factors to consider in managing your internal and external costs? What are the best doing to stay competitive? 
  • How to drive the actual steps, events, activities and behaviours that will result in the desired savings through a sustainability strategy.
  • New DC site locations, design elements and how these changes are influenced by emerging considerations like miles to markets (fuel costs), reduction in energy costs, automation and so on.
  • Market trends and drivers in commercial real estate, what is driving those decisions, the cost implications and geographical constraints?
  • How your organization can leverage workforce-productivity programs to improve efficiency of new processes, equipment and technology.
The Canadian Institute
October 13 and 14 – Calgary, Alberta
Expert speakers at this conference will explore best practices and share successful strategies to control costs, deliver on deadline and improve efficiencies throughout the entire supply chain.
Kevin Maynard, Executive Director of the CSCSC, will lend his expertise as conference chair.  He is also speaking on October 13 in a session entitled "Furthering Productivity and Innovation Along the Asia Pacific Gateway Corridor."
CSCSC members save 15%*!  For more information, call 1-877-927-7936 or get information online. Be sure to mention the CSCSC member discount and priority service code 297AX05 when you register.
*Discount applicable to regular fee at time of registration.

Other Coming Events
I.E.Canada (Canadian Association of Importers and Exporters), CBSA Border Clearance Processes: "The New Normal" – A Step by Step Workshop, September 12, Mississauga, Ont.
Infrastructure Health & Safety Association, Introduction to the Workplace Safety & Insurance Act
September 13: Toronto, Ont.
November 15: Ottawa, Ont.
Canadian Society of Customs Brokers, Annual Conference, September 18 to 20, Gatineau, Que.

Purchasing Management Association of Canada, International Symposium on Supply Chain Management: Exploring the Leading Edge in SCM, September 18 to 20, Toronto, Ont.

Aboriginal Human Resource Council, Mastering Aboriginal Inclusion Workshop, September 20, Winnipeg, Man.

The Journal of Commerce, Canada Maritime Conference, September 20 and 21, Montreal, Que.
Port Alberta, Information Luncheon: A Business Opportunity, September 21, Edmonton, Alta.
Infrastructure Health & Safety Association, Work Reintegration and WSIB Claims Management
September 27: Ottawa, Ont.
October 4: Toronto, Ont.
November 8: Guelph, Ont.
December 13: Toronto, Ont.

Supply Chain Council, Executive Summit North America: Reinventing Supply Chain Strategy for Performance and Risk, September 28 to 30, Palm Springs, California
Council of Supply Chain Management Professionals, Annual Global Conference, October 2 to 5, Philadelphia, Pennsylvania
Ontario Institute of the Purchasing Management Association of Canada, 14th Annual Conference: Rising To The Challenge, October 14 and 15, Toronto, Ont.
Canadian Manufacturers & Exporters – Business Takes Action, 4th Annual Conference: Accommodating Mental Health in the Workplace, October 19, Mississauga, Ont.
APICS The Association for Operations Management, International Conference & Expo – Achieving Sustainable Productivity: Meeting Customer Demand in an Unpredictable World, October 23 to 25, Pittsburgh, Pennsylvania
Canadian Public Procurement Council, The Future is Now: Emerging Trends for Public Procurement, November 7 to 9, Quebec City, Que.
Transport Institute, University of Manitoba, 7th Supply Chain Connections – The Mid-Continent Cold Chain: Opportunities & Challenges, February 9 and 10, Winnipeg, Man.

Always up-to-date in our online event listing. See more events outside of Canada.

©2018 Canadian Supply Chain Sector Council
©2018 Conseil canadien sectoriel de la chaîne d'approvisionnement