CSCSC e-Newsletter

June 29, 2010

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Council News

New Board Elected at AGM
Members elected a new lineup of directors – including five new directors – at the Council's June 10 annual general meeting in Halifax. The Board now includes 20 directors, two observers and one ex officio member.
Dwayne Hihn was elected as Chair, succeeding Don Borsk in that role. Filling the gap on the Executive Committee originating from Dwayne’s elevation to Chair, David McCormick was elected as a Vice Chair. He joins Darren Christle and Maria Lindenberg, who will continue to serve the supply chain sector as Vice Chairs of the Council.
See the list of Board members on the Council's website.
The new Board held its first meeting immediately following the AGM. Its next meeting will take place in October in the Greater Toronto Area.

Three Material-Handling Programs Accredited through the NAP
On June 4, the Council accredited three material-handling programs through its National Accreditation Program. These accreditations were granted through the Council’s pilot review of material-handling training programs, and bring to 17 the number of education and training offerings accredited through the NAP since the program was established in August 2009.
The newly accredited programs are:
  • Johnston Equipment – Operator Training Program v1.4
  • Liftow Ltd. – Mobile Aerial Work Platform Operator Training Program
  • Transportation Health & Safety Association of Ontario – Lifttruck Operators' Safety Training Program
While the NAP’s initial focus was on supply chain-related educational offerings, it has now been successfully expanded to include material-handling training courses and programs. In the near future, all submissions to the NAP, whether they relate to material-handling training programs or more-general supply chain education, will be reviewed on the same quarterly schedule.

Participate to Be Heard: Input Sought through Focus Groups
The Council will hold focus-group sessions in the fall to review draft versions of its newest occupational standards for supply chain positions. If your experience and knowledge cover any of the functions shown below, your input could be invaluable in this process. To create accurate and useful standards, which can be used in a wide range of tasks, the Council needs the input of a variety of informed stakeholders.
By the time the focus groups are held, draft standards will be available for all of the following occupations. At this time, however, only the drafts shown below with links are ready to review. Your feedback on the drafts would be welcomed now or as part of a focus-group meeting.
Watch for news related to dates and locations of sessions.

Good at Training? Consider This...
The Council will soon be set to roll out a package of recruitment and retention tools for use by employers in their HR efforts. To boost uptake and effective use, the Council will rely on the help of volunteer trainers to promote and demonstrate the toolkit.
Trainers will themselves need to learn about the tools before they can help their colleagues. The Council will hold a train-the-trainer session for that purpose in the next month or so. Participants anywhere in Canada are invited to join the session by teleconference.
If you are interested in volunteering time to this effort, contact Beverly Myers, at 905-897-6700, 1-866-616-3468 or, for more information.

Wondering about the Value of the Career Focus Program?
You may have heard of the Council's Career Focus wage-subsidy program in a previous edition of this newsletter, but not, until now, from the point of view of a participating company. Registering and participating are easy and fruitful:
“The support of the Career Focus Program gave us the extra confidence needed to hire someone without much experience in our industry. Our new team member has shown a great aptitude and some good early success. It would have been a little more difficult to make the hiring decision, and we may have held off adding a new person, if we did not have the help of the Canadian Supply Chain Sector Council. We are very happy with the program and, if it continues, we may be in touch and attempt a more-aggressive growth strategy, which would in turn get more young and talented people some practical experience in the logistics field.”
Dean Duffin – Branch Director, FLS Transportation Services, Calgary, Alberta
To learn more about the Career Focus Program, contact Sheryl Keenan, at 905-897-6700, 1-866-616-3468 or

News from the Pillar Associations

CITT will be moving exclusively to e-learning for all the courses in its program of study effective August 1, 2010 and in time for the fall registration period. Those who prefer to study in the classroom with one of CITT's academic partners will not be affected by this change.

Counting on the “Winds of Change”

By Chris Irwin, MBA
I had the opportunity to visit Regina last week to attend the PMAC National Conference (Winds of Change), where I was delivering one of the educational sessions. There were many sources of “education” for delegates and presenters alike. The ones that I found most interesting addressed sustainability in business. Below are a couple of my highlights:
  1. Community Counts
    Jim Hopson, CEO of the Western Riders (pardon me, I grew up in Ottawa), spoke about the ups and downs of the Saskatchewan team in his five years at its helm. My take-aways from his talk were that healthy rivalry means that sometimes you work with the “competition.” Hopson relayed the love/hate relationship that neighbouring Edmonton has with his Riders. The love part involves Edmonton selling more tickets when the Riders are in town.

    In looking forward, Hopson touched on the importance of building strong connections to the community in order to both give back and create successive generations of fans. He mentioned ongoing and new work with schools that could fulfill both agendas. As a former educator, this connection makes sense for Hopson to explore.

    Note: I couldn't help feeling that his club might be Green Bay Packers NORTH!
  2. Sustainability Counts
    A rich panel discussion led by Gary d’Andrea, COO of Grand and Toy Canada, stayed true to title in addressing sustainability and environmental concerns in procurement and tackling the fundamental question:

    “Will companies really pay more money for products that promise sustainability?”

    Tim Reeve (Reeve Consulting) provided perspective on how to make the necessary shifts internally to move the decision from a narrower focus (e.g., price and price alone) to a wider focus that includes broader impact on the company and ecosystem. He suggested that a potential stumbling block could be that the “good” that is done by procurement and purchasing is not recognized in their performance criteria, and may extend beyond the company itself. Selflessness may not come naturally.

    Warnings about posers and “green washers” came from Scott McDougall (TerraChoice). He warmed my heart by stating that motivations for actions are not as important as the actions themselves. To paraphrase, we should applaud (or at least not shun) people for doing the “right” thing even if it is for the “wrong” (e.g., not our) reasons.
  3. Choice Can Count*
    Feel free to look at my presentation, a choose-your-own-adventure case study. (This was a paperless conference.)

    Here is the debrief:
* This is not so much a highlight as an opportunity to share. I can’t really call myself a highlight…
Chris Irwin helps organizations to better align by clarifying priorities and developing skills for people to discuss, rather than debate, and collaborate, rather than compete. He is on faculty at the Schulich School of Business, and in Humber’s Supply Chain program. He also teaches in PMAC’s Strategic Supply Chain Management Leadership Program. He can be reached through his website (Micro Organizational Behaviour).

Website Links


Can You Help?

Six-Week Co-op Placements Needed
Graduates of the Customer Service and Computer Training Program offered by Community MicroSkills Development Centre, a non-profit organization that provides training, employment and support services in the Greater Toronto Area, are looking for six-week co-op placements that would begin on July 19. Job placements are intended to provide on-the-job experience to program participants to help them gain employment in their career sector.
By offering a work placement, your company can gain from access to enthusiastic, mature, motivated and industry-trained professionals who provide job-relevant skills in administration and customer service. And, if you're ready to hire for positions in either of these areas, providing a job placement will give you an opportunity to assess a candidate before hiring, which could save you both time and money.

If you can provide a work-placement experience for a MicroSkills participant, contact Ashok Baghwala, a MicrSkills Business Development Specialist in Etobicoke, Ont., at 416-247-7181, ext. 2225 or

Perspectives Needed on Older Worker Engagement
Is your organization experiencing issues in the effective engagement of older workers in the workplace? Are your older workers experiencing challenges with communications, job-related performance, ageism? Are they concerned about knowledge transfer? What about legacy … do individuals have concerns about “what they leave behind”? Are there best practices that can be shared?

The Council has been invited to provide a briefing to a forum in mid-July of federal and provincial labour market ministers on the challenges firms face in our sector, and we want to bring these issues to life. We are looking for stories to tell! In particular, we're looking to help government policymakers at the federal and provincial levels be more supportive in promoting labour-force participation among older Canadians in the following areas:
  • Awareness-raising initiatives to combat ageism in the workplace;
  • Supporting age-friendly work environments;
  • Educating employers about the advantages of older workers; and,
  • Facilitating efforts to support seniors who wish to re-enter or remain in the workforce longer and the benefits to them, their employers and the economy.

Please contact Kevin Maynard, at 905-897-6700, 1-866-616-3468 or by email, if you have any comments or perspectives to share.

Campus Recruitment Survey

The Canadian Association of Career Educators and Employers (CACEE) is looking for input in its 2010 Campus Recruitment and Benchmark Survey.
The CACEE survey provides data on:
  • Recruitment of students in their final year of study, broken down by field of employment and with numbers on national and provincial levels
  • Recruitment of co-op/intern students
  • Projected recruitment activities of new grads and co-op/intern students for the coming academic year
  • Number of vacancies unfilled
  • Hiring bonuses offered
  • On-campus recruitment activitie

The survey closes on July 7. To find out more about it, contact Anne Markey, CACEE's Executive Director, at Survey participants will receive a free copy of the final report, which will be available in mid-summer.

Coming Events

Total Quality Research Foundation Canada, Canadian Quality Congress, August 23 to 25, Toronto, Ont.
U.S. Customs and Border Protection, Northern Border Highway Carrier Conference, August 31 and September 1, Niagara Falls, N.Y.
Purchasing Management Association of Canada, Eighth Annual International Symposium on Supply Chain Management, September 26 to 28, Toronto, Ont.

Council of Supply Chain Management Professionals, 2010 Annual Global Conference, September 26 to 29, Chicago, Illinois
Canadian Public Procurement Council, Forum 2010, October 3 to 6, Ottawa, Ont.
IE Canada (Canadian Association of Importers and Exporters), Customs Duty and International Trade Course
October 4 to 6
Vancouver, B.C.
November 15 to 17
Toronto, Ont.

APICS The Association for Operations Management, 2010 International Conference & Expo: Excellence in the New Normal, October 18 to 20, Las Vegas, Nevada
Ontario Institute of the Purchasing Management Association of Canada, Beyond 2010: The Future of SCM, October 22 and 23, Toronto, Ont.
Always up-to-date in our online event listing!

©2018 Canadian Supply Chain Sector Council
©2018 Conseil canadien sectoriel de la chaîne d'approvisionnement